Such a tough question, isn't it?
When it comes to life and most especially for food, yes I do believe in 2nd chances. Can't say much when it comes to matters of the heart as my idealistic self insists that one should let fate and destiny take its course and the right thing happens at the right time, at the right place. For life in general though, I always believe that everything deserves a second chance and more often than not, it comes out even better than what we've expected.
Let me tell you a short story...
Not so long ago, my colleagues invited me out for lunch at one of the newly transferred Mediterranean place near our office. I'm such a fan of this type of cuisine being a regular visitor of Arya back in Manila. How I miss my lamb kebab, basmati rice and hummus! It wasn't hard to convince me and so we went for our first lunch out at Urban Bites Mediterranean Cuisine.
Browsing through the menu, I have to admit that the prices for the main dishes are quite pricey as most are worth S$20 and up. We're used to quick and casual restaurants offering meals around $10-$15 only. It's a good thing D spotted a tabletop signage promoting their Lunch Special worth S$15. Alright!
The Lentil Soup was very delicious more so when I squeezed some lemon into my soup. So creamy, a bit tangy and really yummy! I can have this everyday!
Now, here's where the drama happened: Halfway through my meal during our first visit, I asked for some garlic cream sauce and I was taken aback by the snooty Filipino server who obviously had no idea that I was also a Filipino and told her companion "oi bigyan mo nga ito ng garlic sauce, hingi ng hingi." At some point, I felt my blood boil as for one, I only asked for it once and I was really turned off by her rudeness. Well, she later on had the shock of her life when I talked to her in Tagalog. Bwahahaha! Now now...what's the moral lesson of the story?
Well, after that I somehow swore that I'm NEVER going back to Urban Bites because of that rude server. To make things worst, she never told me that there was a charge for the sauce and I ended up paying S$5 for a small saucer of garlic cream sauce. Argh! What a rip-off!
I've been to Urban Bites almost ten times since that bad first visit and even brought a couple of new loyal patrons too! The server has mellowed down greatly and so far service has been better since. I just hope they stay consistent towards other customers as well. I just hate seeing a promising restaurant go to waste when they have really good food but a terribly awful service. I'm glad that I gave Urban Bites not only a second chance but at present, a total of 9 chances already and I'm pretty sure there'll be more to come!
Should you be craving for good Mediterranean food while in Singapore, head over to Urban Bites in 161 Telok Ayer street, Singapore. Mrt Station: Tanjong Pagar. Call them at 6327-9460.